Product Authenticity & Certification Policy
Akshata Gems and Jewels
At Akshata Gems and Jewels, we are committed to delivering authentic, lab-tested, and certified spiritual and natural products to our valued customers. Your trust is of utmost importance to us, and we ensure complete transparency and verification through the following means:
1. Laboratory Testing and Certification
Every product—whether Rudraksha, gemstone, spiritual jewellery, or related item—is:
- Lab-tested and certified .
- By Independant third-party Laboratory.
These certifications confirm the natural origin, quality, and characteristics of the item.
2. Certificate of Authenticity
- A physical or digital certificate is provided with each product individually.
- Each certificate contains:
- Product details
- Lab identification number or test code
- Name of the certifying agency
- Date of certification
3. Verification via Online Links
- Wherever applicable, we provide a direct link to the certification agency’s website.
- Customers can independently verify the authenticity and certification using the lab report number or QR code.
4. Reputed Testing Agencies
Some of the certification partners we may work with include:
- GJEPC Approved Laboratories
- IGI (International Gemological Institute)
- GIA (Gemological Institute of America)
- AGI GTL
- Other gem testing agencies as per product type
(The list is not exhaustive. Links and agency names will be included per product wherever applicable.)
5. Disclaimer
- Natural products may show slight variations in shape, size, or colour, which are part of their organic characteristics and do not affect their authenticity.
- Customers are advised to retain their certificates and verify online using the given links for their personal assurance.
6. Customer Queries on Authenticity
If you need assistance regarding any certificate, verification process, or clarification on a testing lab, please contact:
Customer Support
Email: info@namorudraya.com
Phone: +91 8810640075 (10 A.M. to 7 P.M. IST)